Frequently Asked Questions

What’s included with my canvas?
Each canvas is stitch-painted on Zweigart 13 or 18 mesh and includes a bias tape sewn edge for extra protection. Threads are not included unless otherwise noted.

Are your canvases stitch-painted?
Yes! All of our canvases are proudly stitch-painted.

Do you offer custom designs?
Not at this time, but we’re always exploring new ideas. If there’s something you’d love to see, let us know. We’re all ears.

Do you accept returns or exchanges?
Due to the nature of our hand-painted canvases, all sales are final. That said, if there’s an issue with your order, please reach out. We want you to love what you stitch.

How long will my order take to ship?
In stock canvases will ship within 3–5 business days. Please allow an additional 3–5 business days for delivery within the U.S.

Made-to-order canvases will ship within 3-4 weeks. Please allow an additional 3–5 business days for delivery within the U.S.

Please note that Stitch Avenue Studio is not responsible for lost packages. Please inquire with the shipping carrier for lost packages.

Do you ship internationally?
At this time, we ship within the U.S. only, but stay tuned!

Do you offer wholesale opportunities?
Yes! We’re excited to partner with needlepoint shops on wholesale opportunities. If you’re interested in carrying Stitch Avenue Studio canvases, please contact us at hello@stitchavenuestudio.com.